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Shipping and Payment for VeluraHair
1. Shipping
1.1. Shipping Options
At VeluraHair, we offer several shipping options to meet your needs:
- Standard: Delivery in 5 to 7 business days.
- Express: Delivery in 2 to 3 business days.
- Priority: Delivery in 1 to 2 business days.
Delivery times may vary depending on your location and product availability.
1.3. Delivery Times
- United States: 3 to 6 business days
- Other countries: 5 to 10 business days
Delivery times may vary depending on your location and local conditions.
1.4. Shipping Costs
Shipping costs are calculated based on the weight of your order, your location, and the chosen shipping option. The exact costs will be displayed during the checkout process before you finalize your order.
1.5. Order Processing
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
1.6. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
1.7. Customs, Duties, and Taxes
VeluraHair is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
1.8. Damages
VeluraHair is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
2. Payment
2.1. Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, MasterCard etc...
2.2. Payment Security
At VeluraHair, we take the security of your personal and payment information very seriously. All payment transactions are processed through secure and encrypted payment gateways to ensure the protection of your data.
2.3. Billing
Your credit/debit card will be charged at the time of order. If we are unable to process your payment, your order will be canceled, and you will be notified via email.
2.4. Sales Tax
Sales tax is calculated based on the shipping address and applicable local tax laws. The exact amount of sales tax will be displayed during the checkout process before you finalize your order.
2.5. Payment Issues
If you encounter any issues while making a payment for your order, please contact our customer service at support@velurahair.shop for assistance.
Contact Us
For any questions regarding our shipping and payment policies, please contact us at:
VeluraHair
Email: support@velurahair.shop
Thank you for shopping at VeluraHair. We appreciate your business and are committed to providing you with the best service possible.
Last updated: 01/11/2024
1. Shipping
1.1. Shipping Options
At VeluraHair, we offer several shipping options to meet your needs:
- Standard: Delivery in 5 to 7 business days.
- Express: Delivery in 2 to 3 business days.
- Priority: Delivery in 1 to 2 business days.
Delivery times may vary depending on your location and product availability.
1.3. Delivery Times
- United States: 3 to 6 business days
- Other countries: 5 to 10 business days
Delivery times may vary depending on your location and local conditions.
1.4. Shipping Costs
Shipping costs are calculated based on the weight of your order, your location, and the chosen shipping option. The exact costs will be displayed during the checkout process before you finalize your order.
1.5. Order Processing
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
1.6. Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
1.7. Customs, Duties, and Taxes
VeluraHair is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
1.8. Damages
VeluraHair is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
2. Payment
2.1. Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit/Debit Cards: Visa, MasterCard etc...
2.2. Payment Security
At VeluraHair, we take the security of your personal and payment information very seriously. All payment transactions are processed through secure and encrypted payment gateways to ensure the protection of your data.
2.3. Billing
Your credit/debit card will be charged at the time of order. If we are unable to process your payment, your order will be canceled, and you will be notified via email.
2.4. Sales Tax
Sales tax is calculated based on the shipping address and applicable local tax laws. The exact amount of sales tax will be displayed during the checkout process before you finalize your order.
2.5. Payment Issues
If you encounter any issues while making a payment for your order, please contact our customer service at support@velurahair.shop for assistance.
Contact Us
For any questions regarding our shipping and payment policies, please contact us at:
VeluraHair
Email: support@velurahair.shop
Thank you for shopping at VeluraHair. We appreciate your business and are committed to providing you with the best service possible.
Last updated: 01/11/2024